Frequently asked questions

Does Pie get my bank password?

No. Pie uses Plaid to connect your financial accounts. Bank sign-in is handled through Plaid, without sending your bank password to Pie’s servers.

Pie receives financial information from the accounts you connect so it can provide the app’s features.

Can Pie move money from my bank account?

No. Pie uses connected accounts to read financial information. It does not initiate bank transfers or make payments from those accounts.

Information and discussions in Pie are for informational purposes and do not constitute professional financial or investment advice.

How does sharing with other Pie users work?

Pie provides settings to manage the account information, income, and spending you share with friends. Sharing with a significant other has separate controls.

Basic profile information, such as your name, username, and profile photo, may be visible to other Pie users.

Our Privacy Policy explains how Pie uses and discloses information.

How can I report inappropriate behavior?

You can report a profile or post through its ⋯ → Report menu. For comments, press and hold the comment and select Report. Choose the reason that best matches your concern, add any details you’d like, and tap Submit.

You can also select Block from a user’s profile menu, or email care@joinpie.app for help.

Can I delete my account?

Yes. Open your profile in Pie, tap the Settings gear icon, then select Manage Account → Delete Account and follow the prompts to confirm your request.

Some information may be retained after deletion, as described in our Privacy Policy and Terms of Use.

Uninstalling the app does not delete your Pie account.

How can I ask a privacy question or report a problem?

You can email care@joinpie.app with privacy questions, removal requests, or problems you encounter.

For the full policies governing Pie, see our Privacy Policy and Terms of Use.

This guide describes Pie app version 1.0.4.